LEARNING EXPERIENCES

Social Styles
It helps people understand and work with people who are different than they are in all type of situations. Work unit and departmental performance improve as a result of the session. Audience: Everyone. Duration: 16 hours.

Sales Strategies
This is a win-win approach to selling to get long term commitment from customers. It covers four strategies — Getting along, Diagnosis, Presenting and Supporting. Salespeople will increase their conversion ratio. Audience: Salespeople and sales managers. Duration: 24 hours.

The Intentional Team
It is an experiential interactive learning process which helps the participants creates alignment, open communications, identify their strengths, define direction and creates commitment. Audience: CEO's, Executives, and Middle Managers. Duration: 24 hours.

Managing Change
This session presents change as an opportunity and it helps participants deal with the stress created by change. The well-being of the participants will improve their performance and increase productivity. Audience: Everyone. Duration: 5 hours.

Intentional Wisdom
It is a learning experience that helps individuals learn how to challenge self to deal with her/his patterns of thinking and behaving. It will help participants.  Breakthrough barriers of thinking via unconventional thinking. Audience: Everyone. Duration: 8 hours.

The Intentional Service
The Intentional Service experience combines the intellectual approach (skills, knowledge, competencies and abilities) and the experiential method (emotional involvement, core values, attitudes and inspiration).  In doing this, we insure that the participants will learn and understand the Person to Person skills and at the same time inspire them to use those skills when the appropriate opportunities arrive. Audience: Individuals in Customer Service. Duration: 16 hours.

Even Eagles Need a Push
This workshop is designed to help participants accept responsibility and challenge for creating the future the future they want for themselves — at work and through their lives in general. Audience: Everyone. Duration: 16 hours

The Influential Person
It helps participants understand the importance and value of a strong brand — for themselves and for their company. They get an appreciation of how brand differentiates them from their competitors and of their critical role in delivering on their company’s promises to customers. Audience: Everyone. Duration: 8 hours.

Systematic Project Management
Work responsibilities are increasingly tied to managing one or more projects. This is a project management workshop for project and work assignments! This is a one-day workshop for anyone who would benefit from a direct, systematic approach to define, plan and implement projects of all types. Duration: 8 hours.

Systematic Problem Solving
The Systematic Problem Solving workshop teaches the fundamentals of problem identification and problem analysis. The following critical problem solving skills are developed and practiced in this one-day workshop using case studies, skill building work sheets and direct application to the real everyday problems of participants: Problem Identification, Priority, Most Likely Cause, Test and Root Cause. Duration: 8 hours.

Systematic Problem Solving - Self-Paced Instruction
This computer-based program teaches the basics of three critical thinking processes: Problem Inventory, Problem Solving and Tracking Root Cause. The lessons can be delivered using individual CDs, downloaded from the web, or run with a Learning Management System. Duration: 8 hours.